Management 101

Many years ago, when I got my first job being in charge of people, a man who had by then forgotten more about management than I will ever know gave me the best professional advice I have ever gotten.

Simply put, a good manager needs to be able to tell someone to go to Hell and have that person say 'thanks for sending me.' No emotion, no ego, just the plain facts.

A brilliant management strategy every manager should learn, but he also told me that when you are faced with someone who really, really, doesn't want to go to Hell, you need to send them there by force whether they like it or not.